Your Sales, Service, and Ownership Questions, Answered

Lake Norman INFINITI is at 20435 Chartwell Center Drive, Cornelius, NC 28031, just off I-77 near the Lake Norman corridor. The dealership serves drivers from Cornelius, Charlotte, Mooresville, Huntersville, Davidson, Denver, and Lowesville. For current sales and service hours, visit the hours page.

Lake Norman INFINITI carries the full INFINITI SUV lineup, including the QX65, QX60, and QX80. The dealership also maintains Certified Pre-Owned INFINITI inventory and a luxury pre-owned selection from other premium brands, which is where shoppers may find discontinued models such as the QX50 and QX55.

The all-new 2027 INFINITI QX65 is a five-seat luxury crossover that brings a more coupe-inspired design to the current INFINITI lineup. For shoppers who want something sportier than a traditional SUV but still practical for everyday use, the QX65 gives Lake Norman INFINITI a new option alongside the QX60 and QX80.

The QX50 and QX55 were both discontinued after the 2025 model year, so shoppers today will generally find them through Certified Pre-Owned or other pre-owned inventory rather than as current new models. Between the two, the QX50 offers the more traditional crossover shape and practicality, while the QX55 uses a coupe-style roofline for a more expressive design.

The QX80 is INFINITI's flagship full-size SUV, body-on-frame with three rows of seating for up to eight passengers and a towing capacity suited to boats and trailers common on Lake Norman and throughout the region. Its interior offers generous space across all three rows, with available captain's chairs in the second row, panoramic moonroof, and a comprehensive infotainment system. The QX80 is the right choice for families who need genuine three-row capacity alongside serious towing credentials.

The QX60 is a three-row mid-size luxury SUV that includes ProPilot Assist 2.0 on higher trims, enabling hands-free single-lane highway driving. Standard technology across trims includes automatic emergency braking, adaptive cruise control, blind spot warning, rear cross-traffic alert, lane departure prevention, and a 12.3-inch dual touchscreen. Wireless Apple CarPlay and Android Auto are also available.

Yes. Lake Norman INFINITI carries INFINITI Certified Pre-Owned vehicles. CPO INFINITI models undergo a 170-point inspection and come with warranty coverage and roadside assistance. CPO financing is available through INFINITI Financial Services at rates that can differ from standard used vehicle financing. Browse Certified Pre-Owned inventory here.

INFINITI Express Service at Lake Norman INFINITI handles routine maintenance in one hour or less with no appointment needed. Factory-trained technicians perform oil and filter changes, tire rotations, and other eligible services while you wait. Every visit includes a complimentary multi-point inspection and car wash. Simply drive in during service hours. Learn more about Express Service here.

Lake Norman INFINITI's service waiting area includes Starbucks coffee, free Wi-Fi workstations, a children's play area, and comfortable lounge seating. Indoor, air-conditioned delivery bays make vehicle pickup comfortable. Complimentary loaner vehicles are available for longer service visits, subject to availability.

Yes. Lake Norman INFINITI provides complimentary loaner vehicles for warranty repairs and extended service visits. Loaner availability is subject to availability, so contacting the service department when scheduling is recommended to confirm a loaner for your appointment. Schedule service here.

Service appointments can be scheduled online through the Lake Norman INFINITI service page or by contacting the service department. For routine maintenance covered by INFINITI Express Service, no appointment is needed. Schedule service here.

Yes. Lake Norman INFINITI offers a secure online finance application that can be completed before your visit. Pre-approval helps establish your budget and reduces time spent on paperwork at the dealership. Apply for financing here.

Lake Norman INFINITI offers an online trade-in valuation tool. Enter your current vehicle's details to receive an estimated value before visiting. The dealership accepts trade-ins of any make and model, and the trade-in value can be applied toward the purchase or lease of a new or pre-owned INFINITI. Get your trade-in value here.

Lake Norman INFINITI publishes current lease and finance offers on new inventory. Offers vary by model, trim, and credit tier. See current INFINITI specials here.

The Lake Advantage is Lake Norman INFINITI’s dealership ownership-focused experience. The site highlights service conveniences such as Express Service, complimentary wash and vacuum after service, and other benefits intended to make routine maintenance easier. For the dealership’s current overview of those benefits, visit Lake Norman INFINITI here.