“ ” Michael! We are deeply grateful for the seamless experience you provided during our car-buying process—thank you! Chet was completely surprised (we even woke him up early!

“ ” I recently purchased a new car from INFINITI, and I couldn't be happier with the experience. Michael Hardy was my salesperson, and he was absolutely fantastic. From the moment I walked in, he was attentive, knowledgeable, and incredibly helpful. He made the entire process smooth and...

“ ” Excellent customer service. John-Michael fulfilled his promise and had all the paperwork ready, car full of gas, and ready to go. Amber delivered excellent customer service and had all the financing completed and ready for my signature. I even got a hug out of her. In and out in less than an hour...

“ ” VERY positive experience. I always feel as a valued customer. I am ALWAYS promptly greeted (unlike other dealerships that make you wait for someone to come over). My service advisor intently listened to my concerns & discussed EVERYTHING without being pushy. The waiting area is spacious and very...

“ ” The entire experience at Lake Norman Infinity was enjoyable and professional from start to finish. Michael, our salesperson was personable and knowledgeable. He worked well with his sales management to get a fair and transparent deal. No games or crazy sticker add-on’s. Amber in finance was also...